Refund Policy — EYEFRAME.PK
At EYEFRAME.PK, we aim to provide quality eyewear and a smooth shopping experience. If your order qualifies for a refund, we will process it according to the conditions below.
When Can You Request a Refund?
A refund may be considered if:
- You received a damaged or defective product.
- You received the wrong product.
- The product is significantly different from what was ordered.
- Your return request is approved within 3 days of delivery.
Refund Requirements
The product must be returned in its original condition and packaging. Products that have been used, damaged, altered, or misused after delivery may not qualify for a refund.
Refund Process
- Contact EYEFRAME.PK within 3 days of receiving your order.
- Provide your order number and clear photos/videos of the issue.
- We will review your request.
- If approved, we will provide return instructions.
- Once the returned product is received and inspected, the refund will be processed if applicable.
Refund Method
Refunds will generally be issued through the original payment method, where possible. Processing time may vary depending on the payment provider or bank.
Important
Shipping or delivery charges may not be refundable unless the return is due to an error or issue caused by EYEFRAME.PK.
EYEFRAME.PK reserves the right to review each refund request individually according to the condition of the product and the reason for the return.
EYEFRAME.PK — See Better. Look Better. Contact EYEFRAME.PK
📧 Email: MansoorAlam04-08@gmail.com
📞 Phone: 0333-1601212
📍 City: D.I. Khan, Pakistan